Refund policy

Returns

• Items can be returned within 14 days of receiving your order.
• To be eligible for a return, items must be:
  • Unworn and unused
  • In original condition
  • With all tags attached
• Items that are damaged, washed, or altered will not be accepted.

Exchanges

• We offer exchanges for size or item within 14 days of delivery.
• Exchanges are subject to product availability.
• If the requested item is unavailable, we will refund you the money via instapay.

Refunds

• Once your return is received and inspected, we will notify you of approval.
• Approved refunds will be processed to your original payment method within 5–10 business days and money will be returned via instapay
• Shipping fees are non-refundable.

Shipping Costs

• Customers are responsible for return shipping fees unless the item is defective or incorrect.
• In case of defective or wrong items, we will cover the shipping cost.

How to Request a Return or Exchange

1. Contact us at: obhousestore@gmail.com
2. Provide your order number and reason for return/exchange
3. Our team will guide you through the process